Frequently Asked Questions
Our standard check-in time is 2:00 PM WITA, and check-out is at 12:00 PM WITA. Late check-out may be available upon request and is subject to availability and an additional charge may apply.
Yes, a complimentary daily breakfast is included with your stay. We also offer a special floating breakfast experience for an additional charge.
Absolutely. Every villa at The Kasih Villas & Spa features its own exclusive, private swimming pool for your personal enjoyment.
Yes, each villa features a fully equipped kitchen complete with a stove, microwave, refrigerator, cutlery and cooking utensils.
Our bathrooms are fully stocked with a complete range of amenities for your convenience, including shampoo, conditioner, body wash, towels, and a hairdryer. We also provide personal care items such as a toothbrush, toothpaste, shaving kit, comb, and more.
Yes, complimentary daily housekeeping service is included in your stay to ensure your villa remains clean and comfortable throughout your visit.
For your health and safety, tap water in the villa is not potable. We provide ample complimentary drinking water, including two bottled waters refreshed daily in each bedroom and a water dispenser in the kitchen for your unlimited use.
Yes, complimentary high-speed Wi-Fi is available in every villa.
Yes, we can provide a complimentary baby cot for your little one upon request. Please let our team know at the time of booking so we can have it ready for your arrival.
Yes, for the safety of our youngest guests, we can help arrange for a temporary pool fence to be installed at your villa. Please note that this service will incur an additional charge. We recommend requesting this in advance of your stay to ensure availability.
Yes, we can arrange for private airport transfers for a seamless arrival and departure experience. Please contact our reservation team with your flight details to book this service.
We are conveniently located just a 5 minute drive from popular beaches like Double Six Beach in Seminyak.
Our team would be delighted to assist you in arranging car or scooter rentals, private drivers, and customized tours to explore the beauty of Bali.
Absolutely. Our in-villa dining menu can be tailored to accommodate various dietary restrictions, including vegan and gluten-free. Please inform our team of your specific needs when ordering or prior to your arrival.
Yes, we offer a laundry service for our guests at an additional charge.
The well-known Bintang Supermarket is conveniently located just a 10-minute walk from our villas, making it easy to stock up on groceries, snacks, and other essentials.
